Your Privacy Matters

Confidentiality and Trust in Dispute Resolution

Florida Supreme Court Certified Mediator - Privacy Policy

Last updated: [2-2-2026]

  1. Introduction

This Privacy Policy describes how Terry Schneider / TMS Mediation, a Florida Supreme Court Certified Mediator, (“we,” “us,” or “our”) collects, uses, and protects information obtained through this website. This site advertises and offers Civil mediation and alternative dispute resolution (ADR) services, including court-appointed mediations, to attorneys and members of the public throughout Florida.

Use of this website constitutes consent to this Privacy Policy.

  1. Information We Collect
  2. Information You Voluntarily Provide

When you use contact forms, scheduling tools, or payment features, we may collect:

  • Name and contact information
  • Attorney and /or law firm information
  • Email address
  • Phone number
  • Mailing address
  • Court Case Number, claim number, and other identification information tied to the matter to be mediated or arbitrated.  i.e. Case reference numbers (if court-appointed)
  • High-level descriptions of disputes provided voluntarily provided by you

⚠️ Do not submit confidential mediation communications, privileged attorney information, or sensitive factual details through this website. 

  1. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser and device type
  • Pages visited
  • Date and time of access

This information is used for website administration, analytics, and security purposes.

  1. How We Use Information

We use information collected to:

  • Respond to inquiries from attorneys, individuals, companies, parties and dispute participants.
  • Schedule mediations, arbitrations, or consultations
  • Manage logistics
  • Process payments for mediation and arbitration services
  • Administer court-appointed cases
  • Communicate logistical information related to mediation
  • Comply with ethical and legal obligations under Florida law

We do not sell or rent personal information.

  1. Mediation Confidentiality Disclaimer

Information submitted through this website:

  • Is not confidential
  • Is not privileged
  • Does not constitute mediation communication under Florida law

Confidentiality applies only after:

  1. A mediation is formally scheduled, 
  2. A written agreement to mediate or court order is in place setting mediation.
  3. All statutory and rule-based requirements are satisfied, and
  4. Information is provided to the mediator relating to any of the issues of the dispute.
  1. Court-Appointed Mediations

For court-appointed cases, information may be used to:

  • Verify appointments
  • Communicate with counsel and parties
  • Communicate scheduling and compliance information
  • Fulfill court-ordered reporting obligations

Nothing submitted through this website alters statutory or court-ordered requirements.

  1. Payments

If payments are accepted through the website:

  • Payments are processed through third-party providers
  • We do not store full credit card or banking information
  • Third-party processors are governed by their own privacy policies
  1. Sharing of Information

We may share information:

  • With third-party vendors providing scheduling, hosting, or payment services
  • As required by law, court order, or ethical obligation
  • To protect rights, safety, or property
  1. Data Security

We use reasonable administrative and technical safeguards. However, no online transmission is completely secure, and absolute security cannot be guaranteed.

  1. Cookies and Analytics

This website may use cookies or analytics tools to improve user experience. You may disable cookies through your browser, though some features may not function properly.

  1. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect their information.

  1. External Links

We are not responsible for the privacy practices or content of third-party websites you link to from this site.

  1. Florida Supreme Court Mediation Ethics Notice

As a Florida Supreme Court Certified Mediator, mediation services are provided in compliance with:

  • Florida Statutes Chapter 44
  • Florida Rules for Certified and Court-Appointed Mediators

Accordingly:

  • The mediator remains neutral and impartial
  • The mediator does not provide legal advice
  • The mediator does not coerce or compel settlement
  • Parties retain full self-determination always.
  1. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised date.

  1. Contact Information

Terry Schneider / TMS Mediation

Florida Supreme Court Certified Mediator

Email: terry@tmsmediation.com 

Phone: 954-667-9763